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You’ll find our Vancouver showroom in the city’s downtown peninsula, close to the waterfront and right in the centre of this buzzing neighbourhood with its vibrant restaurants, shops and art galleries. The Austen & Blake showroom is easy to reach by public transport and is just a short walk away from Granville and Vancouver City Centre stations.
Request an appointment to visit our Vancouver showroom, where our Jewellery Experts will introduce you to our collection in a relaxed, no pressure environment.
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Visit the Austen & Blake showroom in Vancouver for an experience that’s built around you. Whether you’re looking for a custom-made engagement ring, a meaningful gift for a special occasion or a statement piece to add to your own collection, our Jewellery Experts will help you create something unique.
When you visit us in person, you’ll have the chance to try on samples from our collection and get a feel for the different carat weights, with Jewellery Experts on hand to answer all your questions and guide you every step of the way.
Read moreRequest a free consultation with one of our Jewellery Experts to start your diamond journey.
Request an appointmentVancouver is a beautiful city that brings the best of the great outdoors with a thriving cityscape. It has plenty of romantic spots to visit and pop the question. Here are our top three places to propose in Vancouver.
Locations don’t get much more proposal-friendly than Sunset Beach in Vancouver. Not only can you pop the question with a view of the ocean – and, if you time it right, a spectacular sunset – but you can do so in the company of two 30-foot engagement ring sculptures to get you both in the mood. It’s a picture-perfect location that feels entirely appropriate for a romantic proposal.
Feeling dramatic? Head for Capilano Suspension Bridge Park and propose to your partner on a clifftop walk or on the world-famous swaying bridge high above the river. This stunning location is even more romantic in the winter, when there are seasonal light displays after dark. It’s the ideal spot to start planning a lifetime of adventures together.
Located at the highest point in the city, this glass-domed conservatory houses hundreds of exotic plants to create a beautiful setting for your proposal. Ask your partner to marry you in the company of 200 exotic birds, and then head for the nearby Seasons in the Park restaurant with views over Queen Elizabeth Park to toast your engagement.
Request a free consultation with one of our jewellery experts today or browse our engagement rings, diamond rings, and wedding rings online.
Every piece of jewelry is made-to-order in our workshop, meaning less waste and a fair price for you.
Personalisation made easy. Choose your diamond and select your setting to create something unique.
Whether in-store or online, we share our knowledge so you can make informed decisions when designing your perfect piece.
All our diamonds and gemstones comply with international sustainability standards and are independently certified.
Come see us in one of our stores. Our Jewelry Experts are here to help.
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We are confident that your order will be safe as we use the leading, most-trusted delivery companies. For further peace of mind, your jewellery is insured in the event of loss, theft or damage, until it is signed for.
If for any reason, you wish to return your order, it is your responsibility to insure your jewellery during transit. Unfortunately, we do not accept any responsibility for any items that are lost during transit when they are being returned.
If you would like to discuss this matter further, contact us on +1 (800) 615 1345.
Of course! Simply contact our customer care team or submit an online form if you wish to make an appointment.
If you would like to learn more about our jewellery valuation report, contact us on +1 (800) 615 1345.
Your order will arrive in plain and discreet packaging to minimise the risk of theft. This is in accordance with our secure packaging in transit policy, where our external packaging makes no reference to our brand name or the type of item that is inside. Don’t worry though, your order will be beautifully packaged on the inside!
If you require any assistance, contact us on +1 (800) 615 1345.
For orders delivered to Canada, we offer free delivery with DHL on orders of $750 or over. A delivery fee of $50 applies to orders delivered to Canada when the order value is under $750. All parcels require a signature at the time of delivery and are fully insured until they are signed for.
If you would like to discuss this in more detail, contact us on +1 (800) 615 1345.
We want you to feel confident about purchasing with us, which is why our 30 days return policy gives you plenty of time to return your order if you're unhappy. Your item(s) must be in an unworn and pristine condition for a full refund or exchange and with the original tag attached or alongside the product.
All returns will be assessed by our operations team prior to being accepted. Assessment usually takes between 7-10 days to be processed. Engraved items cannot be returned for credit or exchanged. Bespoke and special orders are not eligible for return or exchange. Resized items are not eligible for return or exchange. Read more here.
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